Management Excellence Masterclass

Date Location Price Register

20 - 24 November 2017

Kuala Lumpur £3600

INTRODUCTION

This seminar has been designed for people already in a staff management position, or those about to take up an appointment, who want to review their management style, explore the latest thinking and models for effective management and leadership, and develop their skills to become excellent in their roles.

BENEFITS

  • Managers
  • Leaders
  • Professionals and technical staff who are preparing to take up a managerial role

SEMINAR OBJECTIVES

  • Review their personal management style
  • Investigate the differences between management and leadership
  • Be able to build and develop high performing teams
  • Analyse and put into action the latest research in employee motivation
  • Learn simple but effective tools to manage performance
  • Develop flexibility in influencing style to be able to handle different situations
  • Learn to think and plan strategically
  • Be able to generate commitment and confidence
  • Manage change proactively and positively
  • Take charge of their own continuing development

TRAINING METHODOLOGY

This seminar uses questionnaires, exercises, case studies, presentations and group discussion in an active and participative way supported by reading and reference materials.

SEMINAR SUMMARY

This seminar will share models and research findings from around the world and compare these with participants’ own experiences to identify the models and skills that define excellence in management in today’s environment. Participants will be challenged on their current practices and helped to develop new skills and use tools that will enable them to return to their organisations with increased impact.

DAILY SEMINAR SCHEDULE

Day 1 - Managing in the 21st Century

  • Understanding the current working environment
  • Personal style in managing
  • Management and leadership
  • Identifying core purpose and priorities
  • Planning and organising
  • New trends and developments in management, leadership and organisations

Day 2 - Developing Excellence in Teams

  • Team goals and the importance of teamwork
  • Working groups. teams and high performance teams
  • Defining critical team roles and responsibilities
  • Innovative problem solving and effective decision making
  • Tools and techniques for team development
  • Virtual and remote teams

Day 3 - Performance Excellence

  • Understanding and influencing the factors that affect performance
  • Creating clear goals and objectives
  • The importance of how you do it as well as what you do
  • Giving and receiving feedback
  • Recognising and using motivational factors at work
  • Building on strengths or eliminating weaknesses

Day 4 - Excellence in Communication

  • The importance of clarity and effective communication
  • Identifying personal style
  • Developing style flexibility to handle different situations and people
  • Handling difficult and conflict situations
  • Dealing with cross cultural differences
  • Using email and telephone communication to maximum effect

Day 5 - Strategic Excellence

  • Stakeholders and networks – how influence is applied
  • Strategic thinking and environmental scanning to say ahead
  • Understanding and managing change
  • Taking charge of your own development
  • Action planning